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Customer
Portal
Portal
Selected Work
EXM had no digital platform for customers. Orders, shipments, and team management, all done through emails that sometimes never arrived. I changed the RBAC permissions so customers manage their own teams, real-time ERP data, and an AI chatbot that answers instantly. Not the next business day.
70%
Support ticket reduction
95%
Task completion rate
0 to 1
Portal. Built from zero.
E-commerce
Food App
About
I'm Janice. 👋🏻
I got into design because I loved how things looked. I stayed because I loved how systems worked.
I come in when there's too much complexity and not enough structure. I map it, design it, and ship it alongside engineering. The kind of collaboration where nothing gets lost.
6 years in B2C & B2B.
I got into design because I loved how things looked. I stayed because I loved how systems worked.
I come in when there's too much complexity and not enough structure. I map it, design it, and ship it alongside engineering. The kind of collaboration where nothing gets lost.
6 years in B2C & B2B.
OK
JANICE P.
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